Driving change: choosing a change for yourself and clearing the obstacles for others to internally choose the change too.
Driving people: using some coercion (e.g., orders, fear of negative consequences, removal of positive consequences) to externally compel someone to change.
Policy buffer: A set of explicit behavior and/or policy differences between the group changing and the larger organization or system. The group’s maintenance of this policy buffer is essential in protecting the new behaviors or policies from the influences of the old ways of doing things.
Scalable: Something, once created, that may be used many times without the author investing any more time. [example: I invest an hour in a blog post, but it could be read by 1, 10, 100 or 1,000 or more people and I wouldn’t have to invest another minute.]