Let’s fill up our tanks with some link fuel.
As I listened to discussions of process variability and churn today, my mind flashed to Deming’s funnel problem. Don’t adjust a process due to random variation. You’ll make the scatter worse. My Poking a Dirty Finger Into the Wound post relates.
John Kotter’s latest Harvard Business Review article, Accelerate, came out this week. It’s a must read. All those readers who are also Guiding Coalition participants will enjoy the fact that for years you’ve been living in the system that Dr. Kotter introduces to the world in the article. We don’t get to live on the leading edge often enough. Enjoy it my friends.
Rob is always feeding me great videos. Here’s Shawn Achor’s TedTalk on happiness.
Hugh Huck started sharing videos with me too. I’m glad to have him in the Engine for Change network. Here’s a great one he showed me from Margaret Heffernan. (My favorite line comes from Alice’s daughter: “My mother didn’t enjoy a fight, but she was really good at them.”) Heffernan’s tale of Alice Stewart‘s challenges echoes the “no one believed me, but I was right” storyline of Dave Snowden’s longitude video. It’s painful to hear how no one believed Mr. Harrison for more than 20 years and no one believed Dr. Stewart for 25 years. Their stories give me courage to keep fighting for changes that matter to me. If they could fight that long then so can I. Will you fight too?
Have a fantastic weekend and be sure to recharge so you can keep driving change.
BONUS: We think we know more than we do about complex issues. Thanks for the link, Hilbert.