April K. Mills

Drawing Pictures

If you want to succeed a driving change, practice drawing pictures.  Specifically, practice drawing pictures of either what the future looks like or what the journey to the future looks like. Why? Because people think in pictures.  If you can draw a picture in their minds that they can put themselves in, look around and

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Quote of the Week: Learning

The only thing that interferes with my learning is my education.” – Albert Einstein As an implementer, an engineer, someone who turns ideas into practical applications, I enjoy this quote. I enjoy the quote because within it I hear a challenge to do more than absorb information. I hear a challenge to apply my knowledge,

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Deming was right…

…not that it should matter to anyone that I agree with him, but I do. So why should you care that Deming was right? Because just as other authors have discovered the mechanisms at work in creating empowered cultures (Gallup’s strengths work) and transformational change (Kotter’s Leading Change), so W. Edwards Deming cataloged beautifully the

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Claim small wins

Today I read a story about Gallup’s new book about the quest for personal happiness, Well Being: The Five Essential Elements. In the book, Tom Rath and James K. Harter share Gallup’s worldwide research on personal wellbeing, reducing the extensive data to five broad categories: Career Wellbeing Social Wellbeing Financial Wellbeing Physical Wellbeing Community Wellbeing

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Be an idea collaborator

Tim Sanders, in his post, “The problem with devil’s advocates” highlights an important feature of an idea generating, change driving organizational culture: few devil’s advocates. With one visit to a work group I could tell you if they are capable of driving change or if they are stuck.   One of the first things I look

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