Link Fuel

Jason Drury via Compfight Let’s fill up our tanks with some link fuel. As I listened to discussions of process variability and churn today, my mind flashed to Deming’s funnel problem.  Don’t adjust a process due to random variation.  You’ll make the scatter worse.  My Poking a Dirty Finger Into the Wound post relates.   […]

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Deming was right…

…not that it should matter to anyone that I agree with him, but I do. So why should you care that Deming was right? Because just as other authors have discovered the mechanisms at work in creating empowered cultures (Gallup’s strengths work) and transformational change (Kotter’s Leading Change), so W. Edwards Deming cataloged beautifully the

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