Communicating

There is a story that mediators tell about two children fighting over an orange.  It’s a good story to know.  I’d repeat it here, but instead I’ll send you to MediationTools.com to read about it.  Read it first, then come back to this post. The point of the story is to show that there is […]

I’m off to speak to a small group at Boeing in Seattle today about the differences between change management and change leadership. Over at Forbes.com there is a great, short video by Dr. John Kotter on the important differences between the two. Update: The day was a great success and lots of fun.  I need

Today went by in a flash, probably because I was so focused on getting through my presentation this afternoon. We had one plenary session to start the day, “Can TOC Cure the Ailing Health Care System?” by Dr. Gary Wadhwa.  Though he admitted his presentation was not a policy pitch or a political statement, he

Presentation done!  I started late due to technical difficulties but I still had time for questions and still gave back five minutes of my time.  Super win!  Thanks for all the support from everyone along the way.  More information on today’s conference day to follow.

It’s not if something can be done, but how.” With that quote Kristen Cox of Utah’s Department of Workforce Services launched into her presentation, “More Efficient Government: Implementing TOC in Utah’s Department of Workforce Services.”  She shared with us the amazing results her organization has gained in just the past year.  The organization decreased the

Day 3 has been action packed.  Rushing between breakout sessions always seems to drain more of an attendees energy than sitting in coordinated sessions in one location. Today I’ve had the great opportunity to watch four presentations, with another soon to start: USing TOC and Critical Chain to Pull People Out of the Favelas in

I may not have ever completed a runner’s marathon, but I think they (whoever they are) should give out conference medals for marathon thinking sessions.  Today ran from 7:10 am until 12:10 am.  The conversations spilled from breakfast to sessions to lunch to sessions to pre-dinner group contemplations to dinner to after-dinner presentations (two for

Now we’re discussing the Engines of Disharmony and working through our own example of offering a change without considering all perspectives. The Engines of Disharmony are: What’s my contribution? What’s my peer’s contribution? Conflicts. Inertia. Gaps between responsibility and authority. We’re targeting the area of inertia, going after the propensity of people to stay with

This morning started early and in only an hour and a half has covered a lot of ground.  Most of the time was devoted to watching Eli Goldratt’s final public appearance, a one hour speech before an audience in Baltimore, Maryland on April 14, 2011.  The video is available free at TOC.tv.  Just follow the