April K. Mills

Reservoir of Untapped Genius

There is…an enormous reservoir of relatively untapped genius–that is, the capacity for exceptional accomplishment–which existing systems of motivation have failed to reach.” – Saul Gellerman, Management by Motivation (1968, page 204) In June 2014 in London at what is lovingly called Gilbfest, I had the privilege to give a presentation based on my work with […]

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Are you a professional?

For Lukasz, Niels, Clifford, and Ray, and more, I offer this quote from “The Rickover Effect,” Traditionally, the professional man follows certain tacit or explicit rules of conduct which vary in detail vary in detail as between different professions. Basic to all of them, however, are two rules: first, the obligation to reject lay direction

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Agile by Example 2015 #abe15

It’s been an honor to participate in the Agile by Example conference in Warsaw, Poland.  Thanks to Piotr Burdylo and Lukasz Szostek and more for putting on a fantastic conference. On Monday I had the great privilege to attend a dojo session offered by Niels Malotaux. Results Management and Evo Planning are topics that all

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Learning by Doing

This week has been a long line of reminders of a lesson you think I would have learned by now: You really only learn something by doing something. Thinking, “I should do….” is not enough. You actually have to try to do…experience it…get lost in it…make it through.  Then, you’ve learned something. I don’t know

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Permission to Recommend

One of my key learning takeaways from yesterday’s meeting with Dr. Edgar Schein is that all change agents must be disciplined enough to wait until they have permission from the other person, who Schein call the client, before you offer your recommendations. Help without permission isn’t help.  It’s…abuse might be too strong a word…relationship wear…it

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