April K. Mills

The One Man Show

Think back to the last few times you’ve found out about a problem at work.  Which of these statements did you hear: Option 1: We’ve assigned a team to fix the problem Option 2: We’ve found volunteers who’ve formed a team to fix the problem Option 3: We’ve assigned a person to fix the problem […]

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Stay curious

Samuel Johnson said, Curiosity is one of the permanent and certain characteristics of a vigorous mind.” There a studies that say you should do puzzles to keep your mind sharp, while other studies say wine is the answer.  Puzzles and wine might help, but I happen to believe that Dr. Johnson was on to something

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No sheep here

If you put fences around people, you get sheep.  Give people the room they need.” – James Collins and Jerry Porras, citing a 3M phrase My thanks to Kenneth Thomas for citing this quote in his book, Intrinsic Motivation at Work: What Really Drives Employee Engagement. Too often in our fervor to make our expectations

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Shut down

Back in March, after spending a week confined with my son to his hospital room, I wrote in my journal/blog idea notebook, I’ve now learned that prolonged stress, confined conditions and sleep deprivation shut down my interest in transmitting knowledge.  I only have the energy to receive information.  I cannot will myself to create anything.” Today

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Ask Twice

Years ago when I dined at a Capitol Hill eatery under the watchful eyes of the Democrat photos lining the walls, I learned the hard way to, when it matters, always ask twice. As I started my lovely dining experience I looked at the bread and wondered, “Is this bread topping a mixed grain blend

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Waiting

I’m waiting in a pediatric ICU room for the hospital staff to bring back my son from his emergency MRI. I can’t do anything to speed up when he returns. All I can do is wait. There are some things in life you must wait for whether you like it or not. Yet all around

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Minutes and Hours

You’ll save yourself hours of effort and years of frustration if you publish minutes for all your team meetings. Minutes include: Who attended What topics you discussed What decisions you made Who will take action (and by when) When you’ll meet again [I like to use a standard format, with a fixed font and set

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That’s my agenda…

…and I’m sticking to it. This one is simple: Publish an agenda for every meeting and follow your agenda every time. Even if you include a portion in the agenda for open discussion/final thoughts/last nuggets, have an agenda! You’ll think you don’t need an agenda because everyone knows the order of your meetings. You’ll think

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Track Your Work

Nothing so sharpens the thought process as writing down one’s arguments.” – Admiral H.G. Rickover At work we use a lot of Plans of Action and Milestones or POA&Ms to track our work. If you’ve never seen one before, a POA&M is a typically an Excel spreadsheet listing actions, who will do the action, when

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