April K. Mills

Link Fuel

Jason Drury via Compfight Let’s fill up our tanks with some link fuel. As I listened to discussions of process variability and churn today, my mind flashed to Deming’s funnel problem.  Don’t adjust a process due to random variation.  You’ll make the scatter worse.  My Poking a Dirty Finger Into the Wound post relates.  

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To fearlessly criticize

We need fearless criticism of dishonest men, and of honest men on any point where they go wrong; but even more do we need criticism which shall be truthful both in what it says and in what it leaves unsaid—truthful in works and truthful in the impression it designs to leave upon the readers’ or

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Flash Point

Change, even rapid change, happens as a progression not a flash from one behavior to the next. First someone gets excited, energized, or fired-up about the change. Then they invest their time to raise the temperature of those around them, talking up the change, walking the talk, and more.  Their coworkers and friends get excited

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Cartooning

Perhaps I’ve been visiting Gaping Void too often, but I’ve caught a minor cartooning bug.  My cartoons aren’t meeting my expectations and yet they are letting out a bit of pent up picture drawing (albeit with Microsoft Office drawing tools) energy.  Enjoy tonight’s cartoon and please tune in on Halloween for a long-planned introduction of

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What do they see?

When people in your organization look at you as a change agent, what do they see? That depends a lot on your organizational culture. Do people value innovation, speed, creativity, partnerships, networks, and results?  They might (just might) notice you driving change. Do they value repeatability, consistency, history, and hierarchy?  They might not notice you

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Spotted in the Shipyard Log

Back in August I traveled to Hawaii to provide some training sessions on driving change and personal mastery at Pearl Harbor Naval Shipyard and Intermediate Maintenance Facility.  They recently published a full page article about my visit titled “Key to Change: I ‘get to’ vs I ‘have to.’”  Since my mother reads this blog and

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Your baby’s ugly

I’ve acquired a new aversion.  I now hate the phrase: “That’s like telling him his baby’s ugly.” The offending phrase is oft used to encourage you to soften your opinion against another person’s project/position/process/behavior. The phrase is offered to encourage you to ease up on your loathing of the other’s thing (see list above).  It

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