Communicating

First Installment of TOCICO

This week I’ll be live blogging the Theory of Constraints International Certification Conference (TOCICO) from Palisades, New York.  I hope you enjoy the updates. We’ve finished the first session of the morning, a tribute to the memory of Eli Goldratt and an introduction to the topics that he planned to present to us during the

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Write for Action (Part 2)

Are all active sentences commands, e.g., “Go pick up your room,” or “Mechanics shall dispose of their batteries in the blue containers”? No. Are most (if not all) of the active sentences you hear at work commands? Probably. After my post on Tuesday, Write for Action, Mike P wrote: I’ve been thinking about this and

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Write for Action

A quick tip to improve any implementation: Write active sentences. What’s an active sentence? A sentence where the subject performs the action of a verb. Examples: The dog ate the biscuits. The mechanic threw away the batteries in the blue recycling bin. You will sign your name at the bottom of the page. An active

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Be an idea collaborator

Tim Sanders, in his post, “The problem with devil’s advocates” highlights an important feature of an idea generating, change driving organizational culture: few devil’s advocates. With one visit to a work group I could tell you if they are capable of driving change or if they are stuck.   One of the first things I look

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Who’s Edward Tufte?

To improve your understanding of how to share your discoveries and how to believe the discoveries of others, there’s hardly a better teacher for you than Edward Tufte. His site edwardtufte.com is a treasure trove.  His one day course is a must attend for anyone interested in driving change.  He’ll teach you how to find

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Put your name on it!

Seth Godin, always adding sensible levity to a situation, asks bureaucrats to put a name on every policy.  And, why not?  Like Godin says, in small companies, you can find the owner, or the one woman in the marketing department.  But, in an organization of 10,000 or 25,000, finding who wrote a document is harder,

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